Store Policies
Costumer Care
We’re here to help! If you have any questions, concerns, or need assistance, please reach out to our customer service team at info@xtracta.net. We do our best to respond within 24-48 hours.
Privacy & Data Protection
When you place an order, sign up for our newsletter, or contact us, we may collect personal information like your name, address, email, and payment details. We use this data only to process orders, provide customer service, and improve your shopping experience
.We take data security seriously and use industry-standard safeguards to protect your personal information. We will never sell or rent your personal details to third parties.
Wholesale Inquiries
We offer a Wholesale & Product Distribution Policy for interested partners. To be eligible, partners must submit a wholesale and distribution agreement. All orders must be paid in full before shipment, and partners are responsible for shipping. We look forward to working with you to ensure that our products reach the widest possible audience.
Cookies & Third Party Services
We use cookies and similar technologies to personalize your experience, help us understand how you navigate our site, and improve our services. You can adjust your browser settings to limit cookie usage, but some site features may not function properly without them.
We may share limited information with trusted third-party partners who help us process orders, deliver products, or improve our website. These partners are contractually obligated to keep your information confidential.
Quality, Authenticity & Your Right
We guarantee the quality and authenticity of every product we sell. If you suspect an issue with your order, please let us know so we can make it right.
You have the right to access, correct, or delete your personal data. If you’d like to exercise these rights or have questions about our practices, please contact us at info@xtracta.net
Payment Methods Accepted
Credit / Debit Cards
PAYPAL
Google Pay
Payment Links